6/28/2020

    I&M Storm Outage Update 6-28-2020 11 a.m.

    With more than 200 utility specialists on the ground, I&M has restored power to nearly 90% of the nearly 20,000 customers who lost service across southwest Michigan and northern Indiana.

    Storm damage in Benton Harbor, MI

    Indiana Michigan Power brought in additional crews from outside of I&M to supplement our internal crews and contractors to help restore power in southwest Michigan, which was hard-hit by overnight storms Friday night and early Saturday.

    I&M has restored service to all customers in the areas of Fort Wayne, South Bend/Elkhart and Buchanan, Mich., with South Bend crews moving to Michigan to complete restoration there.

    As crews are assigned to move to an outage, more precise estimated times of restoration will be established, which customers can view online. (See "Stay Informed", below.)

    Overall, I&M continues to expect to restore power to virtually all affected customers in the Three Rivers area by 3 p.m. today and in the hardest hit area of Benton Harbor by 11 p.m. Complete restoration to fewer than 100 customers near Paw Paw may continue beyond 3 p.m. due to heavy damage to a circuit there. Crews will continue to work to restore power until all customers have service.

    I&M reminds our customers that temperatures and humidity levels remain high. We urge anyone working or spending much time outside to look for signs of heat stress and take appropriate precautions at the first sign of heat-related fatigue.

    OUTAGE NUMBERS:.

    Approximate outage numbers are:

    Michigan Total Customer Outages: 2,700

    Benton Harbor area: 2,300

    Three Rivers area: 400

    STAY INFORMED

    I&M encourages customers to use the Indiana Michigan Power app to monitor the status of any outage affecting your home or business. IndianaMichiganPower.com/App

    You can sign up for text and email alerts on the app or at IndianaMichiganPower.com/Alerts

    See the location and status of outages using our outage map at IndianaMichiganPower.com/OutageMap

    For the latest updates please follow Indiana Michigan Power on Facebook and find us on Twitter @IN_MI_Power

    SAFETY INFO

    Please pay attention to several safety precautions:

    • Downed power lines. Stay away from any downed wires and report them to I&M. You can call us at 800-311-4634, report on our app or website, or call 911.

    • Trees could fall or drop limbs at any moment, please look up.

    • Standing water could hide debris or even downed wires.

    • Roads will likely be wet, slick and covered with debris.

    • Traffic lights may not be functioning. Please use caution and be mindful of first responders and utility workers on the roadways.

    • Crews will be following all CDC guidelines on physical distancing and we urge the general public not to approach our crews.

    • Temperatures and humidity levels remain high for this time of the year. We urge anyone working outside to look for signs of heat stress and take appropriate precautions at the first sign of heat-related fatigue.

    More From AEP

    Sign Up Now Pay Online for Free with Paperless Billing

    Pay Online for Free with Paperless Billing

    Use Online Form Report Outages On Your Mobile Phone

    Report Outages On Your Mobile Phone

    How We Restore Power Learn more

    How We Restore Power

    Find Out How Save Energy. Save Money

    Save Energy. Save Money

    Visit AEP.com
    Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2019 American Electric Power. All Rights Reserved.

    Privacy Policy

    Privacy Policy for AEPNationalAccounts.com

    Scope

    This Privacy Policy applies only to AEPNationalAccounts.com. Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AEPNationalAccounts.com. This Privacy Policy does not apply to those resources and sites.

    Consent

    By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

    Information Collected

    1. Passively collected information

      During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
    2. Personally identifiable information

      On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

    Use and disclosure of information

    The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

    In addition, we may use elements of this information in the following situations:

    1. We may transfer the information to AEP’s affiliates and subsidiaries, unless such transfer is prohibited by law;
    2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
    3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
    4. We may make such information available to third parties who are providing services to AEP (for example, providing the information to third parties performing computer-related services for AEP);
    5. We may use the information to communicate with you about products and services that may be of interest to you.
    6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
    7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

    AEP uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

    Also, AEP reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

    We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

    Security

    AEP takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP may not be secure.

    How to Reach Us

    If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

    Changes to This Policy

    AEP reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

    This policy was last revised on December 13, 2017.

    Close ×

    Sign Up For Alerts

    Subscribing to AEP alerts gives you instant notification for:

    • Billing & Payments - avoid late payments and disconnection
    • Outage Updates - find out if there's an outage at your address and when power will be back on

    Win an Xbox One with Alerts!

    Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

    • Billing & Payments - avoid late payments and disconnection
    • Outage Updates - find out if there's an outage at your address and when power will be back on

    Loading video...

    ×